Support deals with IT contractors

IT Services took a strong position in the market of system integrators. Established system of office' technic work and innovation in business processes are needed to every self-respecting company. IT Services include the following processes:

• Automation of the processes. This service can save time, avoid the performance of routine work and make more efficient use of personnel activities
• Privacy. Most of the companies are interested that own developing, their customer base and other stored information will not be accessible to foreigners and be protected from break-ins.
• Organization of communication systems. People especially appreciate this service of the company, whose employees are mostly working on a remote base. With it will be easier to coordinate work on large projects, as well as to ensure the consistency of infrastructure nets.
• and other.

For a man, who is far from the environment of information technology, is difficult to navigate in a period of doing the work and spent money for the creation and implementation of IT services. Helplessness and lack of experience among the customers are often the reason that sellers of IT services unreasonably rise the price of their products. There are also such situations when due to lack of necessary knowledge is acquired unnecessary equipment, and together with them the programs and services, without which the company could safely do.

Studies have shown that only 22% of consumers of IT services are fully satisfied with work of their contractors. The rest were divided by opinion: some believe that the provided services need some additional work, and others do think that they threw money on the wind.

The question is: how with minimal spending get a high quality of provided service? The best option - to attract qualified professional, who has curtain knowledge in the field of IT.

Being a disinterested third part, by signing the contract with the contractors I will defend the interests of the consumer- company. In my responsibilities are included:

• tracking transactions with contractors at all stages
• minimizing the spending of the customer
• Consultation on the optimal selection of equipment and software
• control of the quality of provided services
• assistance in the implementation of innovations in work processes of the company

At the contract signing with contractors my task will be to insist on a detail of all the points of the contract, including clearly delineated time frames, which are given to perform designated conditions. I also undertake to follow to that point, that in the contract were set out obligations of the parties and were subparagraphs where described the penalties for their non-compliance.

Such approach prevents the occurrence of unpleasant incidents in the future and helps to ensure that customer's funds will be maximum paid off.

   Development and implementation of WEB and attached applications

Fierce rivalry in the markets often force heads of companies look for solutions that allow them to break out in the leaders. Reasonable prices for products and services, as well as advertising, designed for different classes of consumers, ensure the influx of customers. However, how to make sure that the client was satisfied with the service and will returned to you again? The first step is to assess realistically the performance of the employees. If all of a sudden they will be unsatisfactory, it is necessary to take measures to improve the efficiency of the work.

At present time, almost every organization on the operating level suffers from a lack of small IT tools and applications. Additional options as accounting of incoming and outgoing correspondence, registration of received request and already completed orders can save time and streamline the work of employees in any organization.

In addition to standard actions in each company are carried out unique business processes, which differ from the processes of other companies. Because of this, appear the problem? You cannot always set some existing programs. Often, there is no ready program, which meets all the needs of your company. The correct solution in such situation is to consult a specialist, who will develop the required Web application, depending on the type of company's work.

Development of special tools greatly make the work of employees easier at the operational level, allowing to avoid mistakes and unexpected losses. Systems based on web- interface allows you to organize simultaneous access to an unlimited number of users, and clearly distinguish levels of access and information. The advantage of such an application is the fact that they do not require installation on your computer and are compatible with all currently known operating systems. Type and work principles of web- systems do not differ from the usual site, which is the perfect solution for those companies whose employees work on a remote basis.

Having carefully studied the activity of your company, analyzed your noticed goals and requirements, I will create an application that will perform the following tasks:

• systematization of data
• business process automation
• registration of incoming and outgoing documentation
• resource accounting
• differentiation of access levels
• organization of interaction within the team
• data security

Having considerable experience in creating successful and professional attached applications, I suggest providing full-cycle services - from design to server configuration and introduction in work processes.

Microsoft Excel based tools

Many people underestimate the functionality of Microsoft Excel program, and did not even suspect that on its base are created many simple applications, where are required sorting and data searching in the table. Excel is an extremely powerful tool when you speak about calculations and calculations, but no need for multi-user access. Mini-programs are very popular: calculators and semi-automated tools with a special set of templates, which allow by the introduction of data and constants to calculate the final result in short terms.

The activity of each enterprise include the counting of the spending and profits. Taken in consideration the specificity of the company, I can offer the best option of calculations using applications developed on based of Excel: IT budget calculator, calculator of the project cost, calculation of indicators, etc.

  Personal tutor

There is a misconception that the personal tutor is required only for pupils and students. In the field of computer technology there is an opposite situation: every pupil will give odds to many adults who do not have special education.

To date of today, mostly in all fields is used office equipment with access to Internet. If we analyze the labor market, it can be seen that almost all vacancies have a requirement – sure computer user and knowing some application programs. Without an elementary knowledge of Microsoft Office products and the ability to use mail even get in the secretariat is extremely difficult. Very rarely the company encourages training for employers in the process of work. Is much easier to hire a person with a certain amount of knowledge, who starting from the first days can organically integrate into the workflow.

You seriously think about changing your jobs, but you are not competent in the use of office applications? Does the new position requires in-depth understanding of the special programs? Do you want to improve your professional value for potential employers?

It is well known that on the Internet there are lots of tutorials and even video tutorials designed for the study of basic office applications. Even detailed learning some literature does not always lead to a successful outcome. It is enough in the beginning to miss some nuance and the rest of the book will not be available to your understanding, as if a foreigner wrote it.

Lessons with a personal repeater will help you to increase the level of computer skills, learn a lot about the special opportunities frequently used applications, as well as to improve the professional level. Individual approach and understandable explanation of the materialtogether with a clear demonstration of significantly accelerate understanding of the operating systems. During the training you will be able to ask any questions and get detailed answers to them, which is impossible for learning programs by viewing the video lessons.

Watching your actions, I will be able at the initial stages correct your allowable errors, explaining what algorithms of actions lead to the desired result. A few lessons for mastering the science of usage the hot keys will help you to carry out all work operations faster and more efficiently.

Services of a personal tutor can be provided both at home, so and in the workplace at any convenient for you time. In accordance with your wishes and possibilities, the whole cycle of learning can take place in a few weeks, spending two-hour lessons three times a week, or to learn express course, by daily intensive studying for six hours in a day for three days.

   Trainings for staff

Research shows that the key to successful business in most cases depends on a high professional level of employees. Characteristics, which are required for a valuable resource, are directly dependent on the activity of the company. Employees of the call-centers must possess communication skills. In the secretariat field, they must have a high degree of responsibility and diligence. And in the factories is valued knowledge of technology and office work.

Leaders of different companies have the same opinion - each person must have a medium or high level of computer skills. HR managers take great care about that hire workers possess the necessary skills to use the program. More complicated is situation with employees who have worked at the company for quite a long time. Conservatism and not willing to develop themselves and to learn new methodologies of the programs usage, - are often characterized by those who work for the company for more than 10 years.

I often notice that staff is the weak side of the enterprise. Lack of knowledge about the functional features of the various programs, the complete lack of ideas about information security and data protection, and sometimes - psychological complexity do not let to move to new software. This significantly reduces the efficiency of the office as a whole.

Do not rush to menace to fire all the old employers. There are much more humane ways to resolve the situation. If your company has one or two employees, who should improve the computer skills, it is best to send them to specialized courses or seminars. If you need to teach more than ten people, you should think about to hire a specialist to conduct training for staff.

Training – is a powerful and effective issue to eliminate illiteracy among the staff. I've often provide training in different companies, after what the employers began to use new tools and methods by carrying out their daily duties.

My complex course of trainings provides a detailed study of ways to work effectively on a computer, which runs operational system Windows 7/8. There will also be widely described topics of information and data security, which is particularly important for commercial enterprises.

My main task is to eliminate internal restrictions that do not allow to use own potential to 100%. Activities after trainings will help to fix the results and ensure that staff stopped working by the old inefficient scheme, and began to apply new skills.

New skills, in-depth knowledge about the special opportunities of the PC, as well as the organization of interaction within the team will lead to the effective final goal of the enterprise' activity.